Terms Of Service

Welcome to Farnsworth Newcastle! By accessing or using our website, you agree to comply with the following Terms of Service. Please read these terms carefully before using our site or making any purchases. If you do not agree with these terms, please refrain from using the website.

1. Introduction

These Terms of Service govern your access to and use of the website located at https://farnsworthnewcastle.co.uk (the "Site"), which is operated by Farnsworth Newcastle. By visiting our Site or making a purchase, you agree to be bound by these terms, as well as any additional guidelines or rules set forth by us.

2. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. It is your responsibility to check this page periodically for updates. Continued use of the Site after such changes constitutes your acceptance of the new terms.

3. Products and Availability

All products offered on Farnsworth Newcastle are subject to availability. While we make every effort to ensure accurate information, we do not guarantee the availability of any item at all times. In the event that a product is unavailable or out of stock after placing an order, we will notify you as soon as possible and offer a refund or an alternative item.

4. Order Acceptance and Payment

When you place an order on our website, you agree to provide accurate and complete information regarding your shipping address, contact details, and payment method. We reserve the right to accept or reject your order for any reason, including issues related to payment authorization, product availability, or any other unforeseen circumstances.

Payment for your order will be processed immediately upon checkout. We accept payments through secure third-party payment processors, and all transactions are subject to the terms and conditions of those payment providers.

5. Shipping and Delivery

We offer Free Shipping for all orders within the United Kingdom. Orders are processed within 4-5 business days. The estimated delivery time for orders is between 6-9 business days for transit, with a total delivery time of approximately 10-14 business days from the order date.

  • Shipping Method: Free Shipping
  • Order Cutoff Time: Orders placed after 5:00 pm will be processed the following business day.
  • Shipping Area: We only ship to the United Kingdom.

Please note that while we make every effort to ship your order within the stated time frame, delivery dates are approximate, and delays may occur due to factors beyond our control (e.g., weather conditions, carrier delays, etc.).

6. Returns and Refunds

We accept returns within 30 days from the date you receive your order. To be eligible for a return, the items must be unused, unwashed, and in their original condition with all tags attached.

  • Return Process: To initiate a return, please contact us at admin@farnsworthnewcastle.co.uk.
  • Return Shipping Costs: If the return is due to a mistake on your part (e.g., wrong size or incorrect item), you will be responsible for the return shipping costs.
  • Refund Processing: Refunds will be processed within 5 business days after we receive the returned item(s).

For more details, please refer to our Return & Refund Policy.

7. Account Registration and Security

To make purchases on our website, you may be asked to create an account. If you choose to create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.

If you believe your account has been compromised or used without your authorization, please contact us immediately.

8. User Responsibilities

By using our website, you agree not to:

  • Use the Site for any unlawful or unauthorized purposes.
  • Engage in any activity that interferes with or disrupts the Site’s services or servers.
  • Use any automated systems (such as bots or scrapers) to access or collect data from the Site.

9. Limitation of Liability

To the fullest extent permitted by law, Farnsworth Newcastle is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, the products sold on the Site, or any other interaction with the services provided by us.

Our liability in connection with any purchase will not exceed the total amount you paid for the order in question.

10. Intellectual Property

All content on the Farnsworth Newcastle website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Farnsworth Newcastle or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without express permission.

11. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please review our Privacy Policy for more information.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

  • Email: admin@farnsworthnewcastle.co.uk
  • Phone: +44 7477 256346
  • Business Days: Monday - Friday
  • Business Hours: 09:00 am - 05:00 pm
  • Address: 37 Macleod St, London SE17 2AL, United Kingdom

Thank you for shopping with Farnsworth Newcastle!